Career criminal Alan Levers, 50, was wearing a black gas mask and carrying an imitation handgun when he was wrestled to the ground by a brave customer.
The man, known only as Robert, told an inquest he leapt into action when Levers stormed into the Ladbrokes branch in Plymouth, Devon, shortly before 7pm on January 25 this year.
Robert grabbed the robber in an arm lock around his throat and wrestled him to the floor - just seconds after Levers pointed a fake 9mm pistol at the betting shop manager and demanded cash.
Two brothers, also in the shop on Crownhill Road, went to help and knocked the pistol out of the gunman's hand, before holding the father of three down until police arrived. More
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